Episode 166

Building Arkansas's Economic Future: Adapting to Changing Workforce Priorities with Clint O'Neal

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March 24th, 2025

30 mins 14 secs

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state agency business recruitment site development quality of life community attractiveness customer service career path foreign direct investment arkansas economic development econdev eco devo

About this Episode

In this episode of the Econ Dev Show, host Dane Carlson sits down with Clint O'Neal, Executive Director of the Arkansas Economic Development Commission, to discuss the evolution of economic development over his 17-year career spanning both Missouri and Arkansas. O'Neal shares his path from junior high teacher to economic development leader, highlights successful foreign direct investment projects, and emphasizes the importance of customer service in working with businesses. He also offers perspective on how economic development is adapting to changing workforce priorities, with quality of life and community attractiveness becoming increasingly important factors as people choose where to live before finding employment.

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10 Actionable Takeaways for Economic Developers

  1. Focus intensely on customer service when working with prospective businesses, as exceptional service can differentiate your location.
  2. Recognize that workers increasingly choose locations first and jobs second, making quality of life initiatives critical.
  3. Develop "risk-free" industrial sites that accelerate timelines and build company confidence in your location.
  4. Leverage data and AI tools to speed up information exchange with site selectors and businesses.
  5. Build strong relationships between economic development efforts and government leadership for coordinated responses.
  6. Create memorable experiences for visiting executives that showcase your region's unique advantages.
  7. Invest in outdoor recreation and quality of life amenities that make your community attractive to today's mobile workforce.
  8. Understand that economic development success often comes from coordinating multiple elements (tax policy, site readiness, incentives) simultaneously.
  9. Network with other economic development professionals to continuously learn and improve practices.
  10. Consider how shifts in business priorities (such as location flexibility) can be leveraged to benefit your community's recruitment efforts.

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